ABTA Partner Webinar | UNDERSTANDING AND SOLVING HOTEL PAYMENT FRICTION | 2 July 2026
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ABOUT THIS EVENT
ABTA Partner Event
UNDERSTANDING AND SOLVING HOTEL PAYMENT FRICTION
*By Invitation Only*
Join leading Corporate and Government Travel Buyers, Hotels and TMC’s for a webinar
focusing on Hotel Payment challenges and solutions.
2 July 2026
10.00 – 12.00
Online Teams
EVENT OVERVIEW
Whether you are a Travel Buyer, Hotel or TMC, payment friction is a headache you can do without.
We understand many of the challenges, be they payment types not accepted, late invoicing, travellers requested to pay despite pre-payment, or the various manual processes taking up time. The solutions however, are less understood.
Last year, ABTA addressed Guesthouse payments. This year we are focusing specifically on Hotels and the payment challenges that still exist between accommodation suppliers, their clients and the TMC’s that service them.
This webinar will dive into current areas of friction identified by our Hotel Payments Survey, and will call on top industry minds across the relevant sectors to share solutions to these challenges.
If you are a Travel Buyer, Hotel or TMC and have not yet completed our survey, we would greatly appreciate your input HERE.
This webinar is by invitation only and is at no charge.
HOSTED IN PARTNERSHIP WITH
WHAT DOES IT COST?
Attendance to this webinar is by invitation only, and is at no charge.
WEBINAR AGENDA
AGENDA
| 10.00 – 10.15 | Webinar begins Opening and Welcome and A Word from our Sponsors |
| 10.15 – 10.45 | What Industry tells us – Survey results |
| 10.45 – 11.40 | Solving Hotel Payment friction points |
| 11.40 – 11.55 | Interactive Discussion and Q&A |
| 11.55 – 12.00 | Thanks & Close |
HOW TO BOOK YOUR SEAT
Enter the number of seats you would like to book in the white box at the top of the page and click ‘Next step’ to begin the booking process.
Complete your contact details, delegate details and payment information if required.
Once you have completed the booking process an automated email will be sent to confirm your booking.
Closer to the event, a personalised email with venue details and event reminders will be sent to the email address you provided. Please ensure you keep a look out for this mail, including in your spam folders.
Any trouble? Email carol-ann@abta.co.za
BECOME AN ABTA MEMBER
ABTA runs a Hosted Buyer membership program. This means that ALL Travel Buyers (those responsible for booking, managing or buying staff travel for their organisations) get to sign up at no charge.
In addition, they get to attend webinars and in-person events at no charge too. (Excluding ABTA’s Annual Conference).
Sound good? CLICK HERE for more information and to sign up easily on-line, clicking ‘Apply Now’ on the ‘Buyers Only’ membership category.
Event Details
Date: 2 July 2026
Start time: 10:00 SAST
End time: 12:00 SAST
Directions: Online