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| Accessible to | Title | Summary | hf:tax:resource_category |
|---|---|---|---|
| All | ABTA ANNUAL CONFERENCE 2024 | BE DIFFERENT, DIVERSE & DARING | ABTA’s Annual Conference 2024 was attended by over 130 delegates from across the Corporate Travel sector. Download the Conference Deck and Speaker presentations. | 2024 abta conference-2024 event-deck |
| Members Only | ACCOMMODATION RATE BENCHMARKS 2024 | Accommodation rate benchmark information from some key Corporate Travel Buyers across South Africa. If you are already an ABTA member, please login here: log in If you are not yet a member and to access this content, you must purchase on of the following memberships: PREMIUM Membership – For Individuals Only, PREMIUM Subscription – For Individuals Only or ENTERPRISE Membership – For Companies Only. | 2024 abta accommodation hotels rate-banchmarking south-africa survey-results travel-buyers |
| All | 8 August 2024 ABTA Webinar: NDC’S SLOW LIFT-OFF ACROSS AFRICA | This Webinar focused on what needs to happen for NDC to be more accepted on the African continent, the education needed and the re-engagement of key industry stakeholders. | 2024 abta airlines ndc webinar |
| All | 20 June 2024 ABTA Webinar: FUTURE-PROOFING NIGERIA’S CORPORATE TRAVEL INDUSTRY | This webinar provided delegates with solutions on current and future obstacles, in order for Nigeria’s Corporate Travel sector to truly thrive in the years ahead. | 2024 abta nigeria technology trends webinar |
| All | 14 June 2024 ABTA Travel Buyers Breakfast: ELEVATING YOUR TRAVEL MANAGEMENT CAREER | Johannesburg, South Africa | As Travel Managers seek to continue adding value to their organisations, this breakfast gave valuable insights to delegates addressing Salary norms and ideas to elevate their Travel Management roles and income earning potential. | 2024 abta event-deck salary-norms south-africa travel-buyers trends |
| Members Only | 2024 ABTA TRAVEL BUYERS SALARY SURVEY RESULTS | Travel Buyers Salary Survey, identifying salary norms for Travel Buyers in South Africa. If you are already an ABTA member, please login here: log in If you are not yet a member and to access this content, you must purchase on of the following memberships: PREMIUM Membership – For Individuals Only, PREMIUM Subscription – For Individuals Only or ENTERPRISE Membership – For Companies Only. | 2024 abta salary-norms south-africa survey-results travel-buyers |
| All | 11 June 2024 ABTA Webinar: PRIORITISING KENYA’S CORPORATE TRAVEL SECTOR | This Webinar identified solutions to some obstacles to find new ways to prioritise the Corporate Travel sector and related income-earning opportunities in Kenya. | 2024 abta kenya webinar |
| All | 25 April 2024 ANNUAL MARKET DAY & COCKTAILS | Johannesburg, South Africa | Following the resounding success of the Round Table Product Showcase at ABTA’s Conference 2023, our first Annual Market Day was hosted at Johannesburg’s #3 Tourist attraction – Victoria Yards. | 2024 abta build-client-base cocktails event-deck market-day networking south-africa travel-buyers travel-suppliers |
| All | 14 March 2024 ABTA Suppliers Only Webinar: WHAT TRAVEL BUYERS WANT | This event will feature local and global Corporate Travel Managers who will discuss their plans and goals for the next 12 to 18 months, and what roles their travel suppliers play in these plans. View the PDF slides from this event. | 2024 abta event-deck relationship-management south-africa travel-buyers travel-suppliers webinar |
| All | 15 Feb 2024 ABTA Travel Buyers Breakfast: CORPORATE TRAVEL – WHAT’S IN STORE FOR 2024… AND MORE! | Johannesburg, South Africa | This breakfast focused on YOU! Your ideas, your challenges, your focus for 2024. View the PDF slides and photos from this event. | 2024 abta event-deck south-africa travel-buyers |
| All | ABTA 13 April 2023 Nigeria Webinar: ASK THE EXPERTS (Listen online) | Listen to ABTA’s recent Nigeria Webinar – ASK THE EXPERTS – hosted on 13 April 2023. This event hosted a range of respected industry experts sharing their views on the outlook of Corporate and Business Travel in the year ahead. | abta airlines coronavirus event-deck hotel-safety nigeria payment-trends sustainability technology trends webinar |
| All | ABTA 11 November 2022 Buyers Webinar: SUSTAINABLE TRAVEL: IDEAS TO MAKE YOUR TRAVEL PROGRAM GREENER (Listen online) | Listen to ABTA’s recent Webinar – Sustainable Travel: Ideas to make your travel program greener – hosted on 11 November 2022. This last ABTA Buyers Huddle of the year addressed possibly the most important corporate travel topic of the year – Sustainability. The event featured Martin Hiller, a sustainability expert from RX-Africa sharing insights into sustainable Corporate Travel programmes, as well as feedback on a recent ABTA Buyers survey addressing this topic. | abta event-deck return-to-travel surveys sustainability travel-policy traveller-experience trends webinar |
| All | ABTA 12 August 2022 Buyers Webinar: Cultural Etiquette – Are your travellers prepared? (Listen online) | Listen to ABTA’s recent Webinar – Cultural Etiquette – Are your travellers prepared? – hosted on 12 August 2022. This webinar addressed how prepared travellers are when travelling to countries with vastly different cultures to their home country. In a time when return on investment of business trips is of paramount importance, and closing a deal or securing a partner could hinge on understanding cultural sensitivities, this ABTA webinar assisted companies with resources to ensure their travellers are always prepared. | abta cultural-etiquette event-deck kenya nigeria relationship-management return-to-travel risk-management surveys traveller-experience traveller-friction traveller-preparation trends webinar |
| All | ABTA 7 July 2022 Webinar: Let’s Talk Airlines (Listen online) | Listen to ABTA’s recent Webinar – Let’s Talk Airlines – hosted on 7 July 2022. This extremely important webinar addressed the current status of the Airline industry. Over the past months, there have been many concerning (and some hopeful) developments within this sector – lawsuits, liquidations, safety concerns, increased routes and capacity, new suppliers, and the sad loss of some big brands. All of this uncertainty has opened many questions around supply disruptions and developments. | abta airlines event-deck return-to-travel risk-management supply-chain traveller-health-safety trends webinar |
| All | ABTA 12 May 2022 Buyers Focus Group: Changing Corporate Travel Policies (Listen online) | Listen to ABTA’s recent Webinar – Changing Corporate Travel Policies – hosted on 12 May 2022. This webinar will be hosted as an open discussion between Travel Buyers addressing industry trends with regards to Travel Policies, what they feel still works within their travel policies, and what might need to change. Discussion points will include: – How remote working has changed Travel Policies – Traveller-centric Travel Policies: What does this mean and will it work for you? – Changing traveller attitudes post-Covid – A new focus on sustainability within Corporate travel programmes | abta covid-vaccine covid-19 event-deck global-research return-to-travel risk-management trends webinar |
| All | ABTA 8 April 2022 Industry Webinar: All your Travel concerns: Ask the Experts (Listen online) | Listen to ABTA’s recent Webinar – All your Travel concerns: Ask the Experts – hosted on 8 April 2022. This interesting and insightful webinar discussed the impact of various global events on the Corporate travel industry. In addition, our panel of industry leaders, each selected for their expertise in their fields, were available to answer questions about every and any travel concern that our delegates shared. Speakers include: Carole Graaff, Travel Manager Middle East & Africa GFFI FCBS FBS T&E Travel Management – Ericsson Claude Vankeirsbilck, Chief Operations Officer – Tourvest Travel Services Debbie Nicholson, Chief Executive – Visa’s & … | abta covid-vaccine covid-19 event-deck global-research return-to-travel risk-management trends webinar |
| All | ABTA 17 March 2022 Nigeria Webinar: Travel is Back! Mind the Gaps (Listen online) | Listen to ABTA’s recent Webinar – Travel is Back! Mind the Gaps – hosted on 17 March 2022, focusing on Corporate Travel in Nigeria. This ABTA Webinar focused on the Nigerian Corporate Travel Industry, giving Travel professionals some important insights into current travel trends and some of the most important gaps in travel programs, processes and policies to look out for, now that Travellers are back on the road. Topics included: Traveller preparedness Risk Management in the new travel environment Service deliverables and supply chain Corporate Travel Policy and approval processes Travel Insurance cover and misconceptions Travel Payment processes Accommodation … | abta approval-systems covid-19 event-deck hotel-safety nigeria payment-trends return-to-travel travel-policy traveller-health-safety trends webinar |
| All | ABTA 24 November 2021 Webinar: Business Unusual (Listen online) | This final ABTA event of the year provided delegates with a summary of the past year, and an outlook on the year ahead, from leading industry experts. In addition, globally renowned speaker Michael Jackson interacted with delegates around what they need to do to have an inspired and purposeful 2022. Speakers include: Glenton De Kock, Chief Executive Officer – SAACI Otto de Vries, CEO – ASATA Rosemary Anderson, National Chairperson – FEDHASA Tshifhiwa Tshivhengwa, CEO – TBCSA Michael Jackson, theothermichaeljackson.com – Special Guest Speaker | abta covid-19 event-deck return-to-travel technology trends webinar |
| All | ABTA 9 September 2021 Webinar: Travel Buyers Lunch (Listen online) | Listen to ABTA’s recent Webinar – Travel Buyers Lunch – hosted on 9 September 2021 where Travel Buyers joined us over their lunch online to chat, share concerns and provide some input and encouragement as we face the months ahead. Topics discussed at this event include: – The impact that the new ITC (Independent Travel Consultant) trends will have on Travel Buyers – How working from home is impacting corporate travel – Coping with travel bookings to multiple destinations – Vaccine updates and where to access real time information for country requirements Speakers include: Andy Hedley, Managing Director – Amadeus … | abta acessing-accurate-info country-travel-requirements covid-vaccine covid-19 event-deck itc-trends return-to-travel technology traveller-health-safety trends webinar work-from-home |
| All | ABTA 24 Aug 2021 Kenya Webinar: The Future of the Kenyan Corporate Travel Industry (Listen online) | Listen to ABTA’s recent Webinar – The Future of the Kenyan Corporate Travel Industry – hosted on 24 August 2021, focusing on Corporate Travel in Kenya. Topics included: Travel Volumes – Will these ever increase back to normal or will hybrid online/face to face meetings continue indefinitely? A safe return to travel, meetings & events – what do suppliers have planned? What clients want – diversifying client sectors and offerings to stay relevant and profitable The future of technology and digital online bookings Accessing constantly changing information in real time The eminent rise of Bleisure and capitalising on the current … | abta covid-vaccine covid-19 hotel-safety industry-remuneration kenya payment-trends return-to-travel technology traveller-health-safety trends webinar |
| All | ABTA 19 Aug 2021 Nigeria Webinar: Evolve, Adapt, Survive & Thrive (Listen online) | Listen to ABTA’s recent Webinar – Evolve, Adapt, Survive & Thrive – hosted on 19 August 2021, focusing on Corporate Travel in Nigeria. Our panel of corporate travel experts shared their views on a multitude of topics currently impacting the Nigerian Corporate Travel Industry. What clients want – diversifying offerings to stay relevant and profitable Competing in the digital and online bookings space Dealing with a volatile market exchange rate Accessing constantly changing information in real time The eminent rise of Bleisure and capitalising on the current focus on Africa Panelists include: Adaeze Okonkwo, Unit Head: Travels & Protocol – … | abta covid-vaccine covid-19 hotel-safety industry-remuneration nigeria payment-trends return-to-travel technology traveller-health-safety trends webinar |
| All | ABTA 5 Aug 2021 Webinar: LET’S DEBATE! (Listen online) | Listen to ABTA’s corporate travel forum which was run in a debate format where teams debated the pro’s and con’s of totally revamping the corporate travel industry. – Are travellers becoming more self sufficient with regards to arranging their travel, and if so, what role does the Travel Manager and TMC then play? What are travellers saying? – Could Tech solutions soon reduce the need for many ‘human roles’ within the Travel Ecosystem? What then? – What elements of Corporate travel can stay, and which need to go for good? – Debating the ‘Google Travel Model’ – will this work … | abta covid-vaccine covid-19 debate industry-remuneration payment-trends return-to-travel risk-management technology travel-policy traveller-experience traveller-friction traveller-health-safety trends webinar |
| All | ABTA 24 June 2021 Webinar: Future-Proofing your Travel (Listen online) | Listen to ABTA’s recent Webinar hosted for Travel Buyers on 24 June 2021 – Future-Proofing your Travel – which if free to ABTA Members and costs R 250 ($15) for non members to access. PLEASE NOTE: An error was made on one of the holding slides with Morne du Preez of TTS listed as the Chief Operating Officer. This is incorrect and should have read Chief Executive Officer. We apologise for this error. This Travel Buyers session will covered 4 important topics while our travel buyers start contemplating future-proofing their business travel facilitation: Understanding how to future-proof your travel Covid … | abta coronavirus covid-vaccine covid-19 global-research return-to-travel risk-management travel-policy traveller-experience traveller-health-safety trends webinar |
| All | ABTA 20 May 2021 Webinar: Let’s talk Hotels (Listen online) | Listen to ABTA’s recent Webinar hosted on 20 May 2021 – Let’s talk Hotels – which if free to ABTA Members and costs R 250 ($15) for non members to access. The Hotel, Accommodation and MICE Sector has been one of those hardest hit during the Covid pandemic. Where is this sector now, what are the trends that clients need to be aware of, and have any positive changes come out of the Covid pandemic? During this online event, we will be discussing a variety of hotel related topics including developments in hotel contracting and RFP processes, new conferencing norms, … | abta coronavirus cost-savings covid-vaccine covid-19 hotel-safety industry-remuneration mice payment-trends return-to-travel travel-policy traveller-health-safety trends webinar |
| All | ABTA 25 Feb 2021 Webinar: Corporate Travel – 2021 Outlook (Listen online) | Listen to ABTA’s recent Webinar hosted on 25 February 2021 – Corporate Travel – 2021 Outlook which if free to ABTA Members and costs R 250 ($15) for non members to access. As much as we were hoping for a new year where our industry gets back on track, we have been hit by our second wave and the corporate travel industry remains in disarray. This webinar will see a panel of local and international Corporate Travel experts expressing their views on what is in store for corporate travel in the coming months, the impact that the vaccine rollout will … | abta coronavirus covid-vaccine covid-19 global-research nina-pinta payment-trends return-to-travel risk-management travel-policy traveller-health-safety trends webinar |
| All | ABTA Showcase 8 October 2020 : New Travel Products and Processes | ABTA hosted a Showcase for Travel Buyers on 8 October addressing new travel technologies that came about during lock down, as well as what they can expect for new processes around corporate travel and meetings. Here you will find a variety of downloadable resources covering this topic including: Ground transportation trends Airline and Airport Trends and process updates Hotel and accommodation trends and process updates Conference and meeting trends and process updates Traveller Safety and Resilience Visa processing – Updates and Advice | abta coronavirus covid-19 hotel-safety mice risk-management technology travel-policy traveller-health-safety trends webinar |
| All | ABTA Webinar 27 August 2020: Travel Buyers Get-Together (Listen online) | Listen to ABTA’s recent Webinar hosted on 27 August 2020 – Travel Buyers Get-Together which if free to ABTA Members and costs R 250 ($15) for non members to access. This webinar saw a group of Travel Buyers discussing their biggest lessons over the past 5 months, how they feel about their travellers being ready to travel again, and how they feel about job security for the Travel Manager portfolio. The session also incorporated a motivational element where Dr Jean Hazlitt shared some wellness insights and tools. | abta coronavirus covid-19 surveys travel-policy traveller-experience traveller-health-safety trends webinar |
| All | ABTA Webinar 6 August 2020: Virtual Payment and getting Supplier buy-in (Listen online) | Listen to ABTA’s recent Webinar hosted on 6 August 2020 – Virtual Payments and getting Supplier buy-in which if free to ABTA Members and costs R 250 ($15) for non members to access. For some time now, Virtual Payment options have seemed like the perfect payment solution as they solve a range of payment challenges for Corporates. However, this solution needs the buy in from key suppliers in order to be a viable option, and at this stage, some hotel and car rental suppliers do not accept this form of payment. This webinar will see a panel of experts discussing … | abta approval-systems cost-savings industry-remuneration payment-trends relationship-management risk-management technology travel-management-workflow-2 travel-policy trends webinar |
| All | ABTA KATA 23 July 2020 Webinar: Get ready for a shift in TMC & Travel Agent Business Models in Kenya (Listen online) | Listen to ABTA’s recent Webinar hosted on 23 July 2020 – Get ready for a shift in TMC & Travel Agent business models in Kenya which if free to ABTA Members and costs R 250 ($15) for non members to access. For many years, the corporate travel industry has grown accustomed to some fairly unhealthy business practices – particularly when it comes to credit terms required by clients on their TMC and Travel Agency accounts. With the current Covid-19 pandemic, the importance of having healthy business practices and a healthy cash flow has never been more critical, and TMC’s and … | abta coronavirus covid-19 industry-remuneration relationship-management travel-policy webinar |
| All | ABTA Webinar 9 July 2020: Get ready for a shift in TMC fee structures in Nigeria (Listen online) | Listen to ABTA’s recent Webinar hosted on 9 July 2020 – Get ready for a shift in TMC fee structures in Nigeria which if free to ABTA Members and costs R 250 ($15) for non members to access. For many years, the corporate travel industry has grown accustomed to some fairly unhealthy business practices – particularly when it comes to credit terms required by clients on their TMC accounts. With the current Covid-19 pandemic, the importance of having healthy business practices and a healthy cash flow has never been more critical, and TMC’s across the board are questioning their current, … | abta coronavirus covid-19 relationship-management risk-management traveller-experience traveller-health-safety webinar |
| All | ABTA Webinar 25 June 2020: Time to reboot – Leading your business and people into the new future of mobility (Listen online) | Listen to ABTA’s recent Webinar hosted on 25 June 2020 – Time to reboot – Leading your business and people into the new future of mobility which if free to ABTA Members and costs R 250 ($15) for non members to access. Join our webinar with an all star panel of Travel Buyers and industry experts, who will share their tips and insights on how to adapt and reboot your business for the new age of mobility, addressing logistical challenges and solutions for ground and air transportation. Panel Members include: Adelaide White, Head of Sales: SSA – Uber for Business Amorah … | abta coronavirus covid-19 hotel-safety relationship-management risk-management traveller-compliance traveller-experience traveller-health-safety uber webinar |
| All | ABTA Webinar 14 May 2020: Practical Guidance for surviving the next 6 months (Listen online) | Listen to ABTA’s recent Webinar hosted on 14 May 2020 – Practical Guidance for surviving the next 6 months which if free to ABTA Members and costs R 250 ($15) for non members to access. As we start thinking about the immense job of bringing our industry back to life, we are all looking for some practical guidance based on currently relevant and sound business principles. Join this webinar to get some insights from industry experts and business leaders regarding the steps to take to survive the next 6 months and get back on track when travel bans are lifted. … | abta coronavirus covid-19 relationship-management risk-management traveller-experience traveller-health-safety webinar |
| All | ABTA Webinar 30 April 2020: How Corporate Travel programmes will change forever, post Covid-19 (Listen online) | Listen to ABTA’s recent Webinar hosted on 30 April 2020 – How Corporate Travel programmes will change forever, post Covid-19 which if free to ABTA Members and costs R 250 ($15) for non members to access. While we await life to ‘go back to normal’, there is no doubt that the Covid-19 crisis will see some things changed forever. This webinar features a discussion amongst Travel Buyers, who address how they foresee their Corporate Travel Programmes will be forever changed, including corporate agreements and their future relevance, overall reduction of travel and more online meetings, the role of the TMC … | abta approval-systems coronavirus covid-19 surveys traveller-experience traveller-health-safety webinar |
| All | Travel Policy Template | Use this resource if you do not yet have a Travel Policy for your company and re-purpose for your specific company culture, requirements and processes. Download in Word and customise as required. Thanks to our friends at 30secondstofly for sharing this resource with us. Travel Policy Template | cost-savings templates travel-policy traveller-compliance |
| All | Using Sharing Economy service providers within Corporate Travel | This brief document gives research findings where Travel Buyers share their views on incorporating brands like Uber and Airbnb into their Travel Programmes, including benefits, hurdles, what the travellers say and more | abta cost-savings infographic sharing-economy surveys travel-policy traveller-compliance trends whitepaper |
| Members Only | Traveller Repatriation Workflow | Need to do an emergency repatriation of travellers? Use this workflow to help guide you. (Specific to South African companies) If you are already an ABTA member, please login here: log in If you are not yet a member and to access this content, you must purchase on of the following memberships: LITE Membership – For Individuals Only, LITE Subscription – For Individuals Only, PREMIUM Membership – For Individuals Only, PREMIUM Subscription – For Individuals Only or ENTERPRISE Membership – For Companies Only. | abta coronavirus covid-19 risk-management templates traveller-health-safety |
| All | ABTA Webinar 4 June 2020: From the CEO’s desk – Recovering post Covid-19 (Listen online) | Listen to ABTA’s recent Webinar hosted on 4 June 2020 – From the CEO’s desk: Recovering post Covid-19 which if free to ABTA Members and costs R 250 ($15) for non members to access. Covid-19 has impacted all industries, not just Travel. This webinar features C-level leaders from the Banking, Construction, FMCG and Travel sectors discussing how the pandemic has affected them, and what obstacles and opportunities lie ahead. Webinar Panelists: Morne du Preez, CEO – Tourvest Travel Services Dr. Pierre Olivier, Managing Director – Hatch Africa Robert Taylor, Chair – Truman’s Brewery Thopi Mosaku, Head: Commercial Card – Standard … | abta coronavirus covid-19 risk-management traveller-experience traveller-health-safety webinar |
| All | ABTA Webinar 15 April 2020: Dealing with COVID-19 in the heat of the moment (Listen online) | Listen to ABTA’s recent Webinar hosted on 15 April 2020 – Dealing with Covid-19 in the heat of the moment which if free to ABTA Members and costs R 250 ($15) for non members to access. This webinar features a panel of experts answering most, if not all of your questions around cancellations, refunds, insurance and duty of care within corporate travel over the coming months. Discussion points lead by our expert panel include: – Concessions being made by Airlines and Hotels around cancellations and refunds – Concessions made by credit card companies around debt holidays, credit extensions etc. – … | abta coronavirus covid-19 risk-management traveller-health-safety webinar |
| All | ABTA Webinar 11 March 2020: Coronavirus | What to do and when to do it (Listen online) | Listen to ABTA’s recent Webinar hosted on 11 March 2020 – Coronavirus: What to do and when to do it which if free to ABTA Members and costs R 250 ($15) for non members to access. This webinar features a panel of experts discussing the virus and how to ensure minimal impact to business continuity. Panel: Andrew Kelly – Senior Security Manager: Global Operations for Coca Cola Africa Benedict Weaver – Managing Director of Zero Foundation Africa Nick Piper – Director of Signal Risk | abta coronavirus covid-19 risk-management traveller-health-safety webinar |
| All | The State of Business Travel 2020 | A report from Skift addressing the state of the business travel industry, key challenges and opportunities and the role of travel in the global business landscape. | global-research trends whitepaper |
| All | Travel Risk Map 2020 | International SOS’s annual Travel Risk Map giving a Risk Review for global health and travel security. | global-research infographic risk-management |
| All | Facing current industry challenges in Angola | Slide deck delivered at ABTA’s Corporate Travel Forum in Luanda, Angola on 16 October 2019. | abta event-deck |
| All | Behind the scenes in Card, Air and Hotel | Slide deck delivered at ABTA’ Buyers Breakfast on 11 October 2019 addressing some key challenges companies have in these 3 sectors.11 Oct Event Deck | abta event-deck |
| All | Grabbing Traveller Compliance by the Horns | Event deck delivered at the ABTA Johannesburg and Cape Town events in 2019 focusing on improving Traveller Compliance. | abta event-deck travel-policy traveller-compliance |
| All | Elevating Buyer & Supplier Relationships | Slide deck delivered at ABTA’s Buyers Breakfast “Relationship Rescue | Elevating Buyer and Supplier Relationships” hosted in Johannesburg, South Africa on 15 August 2019. | abta event-deck relationship-management |
| All | The A-Z of Traveller Compliance | Event Deck from ABTA Kenya Summit which took place in Nairobi from 27-28 August 2019. This deck addresses some interesting trends and statistics around Traveller Compliance, focuses on the importance of Travel Policy, looks at the key issues caused for companies when their travellers are non-compliant, and finally gives a step by step process for how to improve compliance. | abta cost-savings event-deck global-research travel-policy traveller-compliance |
| All | Kenya Corporate Travel Trends (2019) | Event deck showing key trends as surveyed by ABTA for what Corporations in Kenya are focusing on most in 2019 within their staff travel programmes. Raw survey results also included. | abta approval-systems cost-savings event-deck surveys travel-policy traveller-compliance trends |